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Showing posts from April, 2015
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Short Story: To Get to the Other Side

Miles looked up from his phone in just enough time to see the car that was going to kill him. He gripped the phone tightly—he was standing in the middle of the road and needed something to hold on to. Also, he paid a lot of money for that phone and wanted to protect it. It was a gift to himself from his annual bonus. He worked hard; he deserved it, but he couldn’t afford another one.
If I die, then Emily can use my phone. Hers is so old. I’ve asked her a million times to get herself a new one but she hasn’t. She’s always so stubborn about it. If I can just protect the screen from shattering, then she can use it. Do you think she will? Probably not. It will remind her of me, and she’ll refuse to turn it on. She’s so sentimental. What a waste of a phone. I’ve only had it for a few weeks.
The car’s fender inverted his knee and Miles doubled over. The three protective shields of the Buick logo plowed into his groin.
At least it’s American. I’d hate to get run over by a Japanese car. They’re…

4 Things I Would do to Improve Retail Customer Service

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I went to a sports store today to buy soccer shoes for my son. After about ten minutes of perusing the footwear, we decided to go to a different store to compare prices. Not once during that ten minutes did a store employee approach us - they were too busy talking in the corner about something obviously more important than making sales.

As it turns out, the competition wasn't much better in terms of service, and their merchandise was more expensive. Upon returning to the first store, I hoped that the sales staff would notice that we had come back and help us choose the right pair of shoes. Instead, they continued to stand off to the side and chat among themselves.

We asked for a pair of shoes to try on and it was my turn to stand off to the side and chat. I whispered to my wife that if I was the store manager, I wouldn't have been pleased with their apathetic attitude. She replied that they probably don't feel that they get paid enough to be helpful.

It was then that I rem…
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